This course is designed for care and support staff, Practice Managers and Housing Support Teams, including Team Leaders, Deputy Managers and Managers.
It is suitable for professionals working across residential and nursing care, supported living, domiciliary care, live-in care, housing and other Health & Social Care settings.
Duration
1/2 day or 1 day
Delivery
Face-to-face or online
The course uses interactive learning methods including tutor facilitation, questionnaires, interactive polls, scenarios, breakout activities, questioning and participation, followed by an end-of-session assessment.
Group size
Up to 12 learners
Smaller groups can be arranged where a more personalised learning experience is required.
Certification
Learners receive an ILS Certificate of completion following successful completion of the course.
Why choose ILS?
Professional boundaries are essential for protecting the people we support, maintaining trust and ensuring staff work safely and appropriately.
Our training helps staff understand where professional boundaries sit in everyday care relationships and gives them the confidence to recognise and manage situations where boundaries could become blurred. The course also explores the role of duty of care, professional conduct and social media.
Can this course be tailored?
Yes. We can tailor the course around your organisation’s policies, procedures, Code of Conduct and the specific situations your staff may encounter.
Realistic scenarios can be incorporated to help teams explore boundaries, relationships, complaints, social media and other challenges relevant to their working environment.