Business and Leadership

Courses in our Business and Leadership section provide staff with comprehensive knowledge and advanced techniques. These will ensure that staff are well-prepared to navigate complex challenges and deliver effective leadership and strategic support within your organisation.

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Course List

Courses are specifically designed for staff who want to progress within their organisation into a more senior leadership role. These courses are not sector specific and can be tailored to your organisations requirements.

Assertiveness Skills

Care Planning and Risk Assessment

Coaching Skills

Conflict Resolution

Constructive Conversations

Culture, Values and Attitudes

Customer Service

Dealing with Complaints

Effective Communication Skills

Effective Report Writing

Emotional Intelligence

Equality, Diversity and Inclusion

Equality and Diversity for Managers

Managing Team Conflict

Presentation Skills

Principles of Coaching

Promoting Self Confidence

Record Keeping

Risk Assessment

Stress Awareness and Management in the Workplace

Successful Behaviours for Leaders & Managers

Supervision and Appraisal Skills