This course is designed for care and support staff who want to develop their understanding of person-centred care and how to put it into practice.
It is suitable for staff working across residential and nursing care, supported living, domiciliary care, live-in care and other Health & Social Care settings, as well as Housing Support Teams providing direct care and support.




Duration
1/2 day or 1 day
Delivery
Face-to-face or online
The course includes case studies, group discussion, quizzes, videos and practical demonstrations.
Group size
Up to 12 learners
Smaller groups can be arranged where a more personalised learning experience is required.
Certification
Learners receive an ILS Certificate of completion following successful completion of the course.
Why choose ILS?
Person-centred care is about seeing the person, not just the care plan.
Our training helps staff understand how to turn person-centred principles into everyday practice, from involving people in decisions and respecting their choices to adapting support as their needs and preferences change.
The course is mapped to Care Certificate Standard 5, NICE guidance on person-centred care and the Care Act 2014.
Can this course be tailored?
Yes. We can tailor the course around your organisation, the people you support and your existing care planning processes. This can include your own care plans, person-centred planning tools, risk assessments, policies and real-life scenarios to make the learning directly relevant to your team.